At Mersal, we take user privacy very seriously. If you wish to have your data deleted from our system, please review the policy and procedure below.
Who We Are
Our website address is https://mersal.it.
Mersal is a multi-channel bulk-messaging and marketing-automation platform — SMS, WhatsApp, and Email campaigns, CRM, automation, and AI tools — operated from Cairo, Egypt.
You can reach us any time at [email protected].
How to Request Data Deletion
To have your data permanently deleted, contact us at [email protected] from your registered email address. We will respond within a reasonable timeframe and take all necessary steps to delete your data, in accordance with applicable requirements including Meta’s developer standards.
Data Retention for Legal Compliance
Some data may be retained for legal or administrative purposes, such as transaction records or compliance with legal obligations. Any such data is securely stored and not used for any other purpose.
Impact of Your Deletion Request
Deletion is permanent. It disconnects your linked numbers and removes your campaigns, lists, and settings, which cannot be recovered later. We recommend reviewing our Privacy Policy for more about our data practices.
Thank you for your trust in Mersal.